What is Pact?
Pact is a new kind of car insurance tailor-made to you. Pact introduces fully mobile car insurance, enabling you to manage every aspect of your insurance completely from your phone. Get a quote, adjust your policy, text/call support, file a claim, and request roadside assistance, all in-app.
How does it work?
Pact is built end-to-end with modern technology. Pact removes the agent headcount, unnecessary coverages, and the bloated service infrastructure of big insurers and replaces them with instant, mobile-based control. That means less friction between you and us, and less friction means more savings for you.
How much money will I save with Pact?
Customers can save up to $70 per month. There's only one way to find out how much you can save. Get the app and get your price in seconds.
What kind of insurance company is Pact?
Pact is a Managing General Agency with underwriting privileges. Pact rates, produces, and services all policies and works alongside a top-rated insurance carrier (rated A for “Excellent” by A.M. Best). This enables us to offer secure coverage with a modern experience and high-quality customer service.
Am I getting less coverage or service since I'm paying less?
Absolutely not. Our digital platform allows us to offer customers tailored coverages and services when they need it without the bloat of big insurers. Policyholders can quickly and easily request claims and customer support all in-app. Pact manages the entire support process to ensure you're taken care of every step of the way.
What states do you operate in?
Pact is available in Ohio with additional markets following soon.
Do you have service agents?
Yes. And when we say service, we mean it. Agents are here to help you, not to sell you on coverages, and they're not paid with commission. We don't require you to call a "middleman" to get a quote or ask for discounts. Pact's self-service app has everything you need, from quotes to claims. If you have any questions along the way, feel free to give us a ring.
The Pact Customer Service team is available by phone (818) 722-8963: Monday through Saturday, 7am - 10pm Eastern Time. Sunday, 9am - 7pm Eastern Time.
Is Pact a real company?
Yes! Though we feel it is how everyone with car insurance should be treated, when drivers see how easy it is to get a quote, adjust their coverage on-demand, and how much they will save, it almost feels too good to be true!
Pact is fully licensed to sell insurance in the state of Ohio (you can search for us here). As mentioned in the “What kind of insurance company is Pact” drop down, we are an MGA whose policies are underwritten by State National (searchable here)
Additionally, we're accredited by the Better Business Bureau (find us here!)