To cancel your Pact policy, either call our customer service team at (818) 722-8963 or have your new insurance company send us a notice of cancellation. If you elect the 2nd option, we will reach out to you via phone and email to confirmation cancellation. Your cancellation will not be effective until you’ve confirmed the notice of cancellation.
Have more questions? Submit a request
Articles in this section
- Can insured use all 10 Pact Pauses continuously one after the other?
- Is there a time limit from inception of policy to when insured can start their first Pause?
- What increments can I Pause my coverage for? How many times?
- My Pause doesn’t start for two weeks but your app won’t let me add a vehicle through endorsements
- My pause has started, but I need to quickly pick up my son from school 1 mile away
- I scheduled my Pause, is there anything else I have to do?
- When do changes to my policy go into effect?
- Why did my rate increase?
- Where is my insurance card?
- How do I change my payment method?
