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How do I file a claim?

If you are covered by a Pact auto insurance policy, you can file a claim:

  • In app: In the Pact app, under the “Menu” tab, click “File a claim” and follow the instructions to submit a claim 24/7/365. Upon submission, a claims representative will contact you within 24 hours to discuss you claim.
  • By phone (855) 722-8170: The Pact Claims team is available 24/7.
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Existing customers: help@pactinsurance.com or (818) 722-8963
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